At Unicono (a service of Discoders Ventures SL) we process the data you upload for a single purpose: training and running your account's prediction models. We don't sell data or use it for other customers.
Data controller
Discoders Ventures SL, tax ID (NIF) B56721012, registered office at Calle Carnaval De Venecia 47º A, 50021 Zaragoza (Zaragoza), Spain.
Contact for any privacy matter: victor@discoders.com, or by mail at the address above.
What data we process
Your account data (email, name) to authenticate and contact you.
The data you send us through the website contact form (name, email, phone, company, website, industry and message), with your consent, to answer your request and, if it's a fit, prepare your assessment.
The datasets you upload (order history, appointments, etc.), which may contain your customers' identifiers. We process these as a data processor on your behalf.
Product usage data (pages visited, actions, and whether order alerts are opened: a click on the email link or the order opened in WooCommerce) to improve the service and help you get the most out of it.
What we use it for
Running the prediction pipeline on your own history and showing you the results.
Sending the notifications you enable (order alerts, digests and reports).
Meeting legal and security obligations.
Retention and deletion
Raw data is purged according to the retention window you set in your project (24 months by default).
Data from the contact form is deleted 24 months after we receive it.
You can request deletion of your account and data by writing to victor@discoders.com.
Subprocessors
Hetzner Online GmbH (Germany): servers, database, files and backups, in data centers in Germany and Finland (EU).
Resend (USA): sending the service's emails, with the data hosted in its EU region.
Modal (USA): GPU computing for one of the prediction models, in EU data centres. It only receives tables of already-encoded numbers, with no names, emails, addresses or identifiers. It stores nothing: the data only sits in memory during the computation and for a few seconds afterwards.
xAI (USA): the language model that interprets the columns of the files you upload and drafts the questions used to configure your goal. It receives each column's name and type, a few example values and some sample rows; email addresses are replaced before sending. This is an international data transfer to the USA. That transfer relies on the European Commission's standard contractual clauses (Decision 2021/914), included in xAI's data processing addendum; you can read it at x.ai/legal/data-processing-addendum.
If a provider changes, we will update this list.
Your rights
You can exercise your rights of access, rectification, erasure, objection and portability by writing to victor@discoders.com or by mail to Discoders Ventures SL, Calle Carnaval De Venecia 47º A, 50021 Zaragoza (Zaragoza), Spain.
If you think we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (AEPD).